F&B Hostess

Do you picture yourself as an F&B Hostess? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

Are you passionate about hospitality and eager to create memorable experiences for guests? We're seeking a vibrant and enthusiastic F&B Hostess to join our team. As an F&B Hostess, you'll be the face of our dining establishment, ensuring that every guest feels welcomed and valued from the moment they step through the door.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Greet guests upon arrival and departure, and provide exceptional customer service.
• Manage the flow of guests in the restaurant, ensuring efficient seating and turnover.
• Maintain a clean and organized dining area, including tables, chairs, and floors.
• Take reservations and manage waitlists, using our online booking system.
• Assist with table settings, pouring water, and providing menus to guests.
• Communicate effectively with servers, bartenders, and other team members to ensure smooth service.
• Handle guest complaints and issues professionally and courteously.
• Maintain accurate records of guest interactions and feedback.
• Participate in daily cleaning and sanitizing duties, as needed.
• Collaborate with the kitchen team to ensure prompt food delivery and quality control.
• Maintain knowledge of menu items, ingredients, and preparation methods.
• Participate in ongoing training and development to improve skills and knowledge.

What do we need from you?

• High school diploma or equivalent required; hospitality or food service experience an asset.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Ability to lift up to 25 pounds (11 kg) and stand for long periods.
• Familiarity with point-of-sale systems and online booking systems is an asset.
• Availability to work flexible hours, including evenings, weekends, and holidays.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?